His and Hers Deals works extremely hard at negotiating outstanding discounts directly with manufacturers that we have vetted in great detail. Before we place a single order with them we ensure that they will be able to provide us, and in turn our customers, with products that are of superior quality and consistency.
Due to our negotiating power and strategies to bring you these prices, we must purchase in bulk and that at times may extend our lead times to 1-3 weeks.
We do everything we can to make sure we have all colors and sizes of all products in stock for immediate delivery. However, as our DEALS go fast, rather than just close a DEAL, we may at times extend DEALS and ship direct from our manufacturers directly in order to get you your products as soon as possible.
We do offer complete visibility with immediate tracking information once your order ships, so you will be kept informed throughout the entire purchase process up until your order arrives at your door.
You also have the assurance of having a team of people following up DAILY on each and every pending order so that any issues will be dealt with immediately and you will be advised as soon as possible. Our goal is always to get information to you before you have to ask us.
Your satisfaction is our ultimate priority and we will do absolutely anything possible to make sure you are happy with your entire experience with our store.